Position Overview

The Automotive Service Writer acts as a liaison between customers and the service department. This role involves understanding customer needs and providing accurate estimates for repairs.

Key Duties

• Greet customers and assess their vehicle issues.
• Prepare repair orders and communicate with technicians.
• Provide updates to customers on repair status.
• Handle customer inquiries and complaints professionally.

Qualifications

Excellent communication skills and a background in automotive service are preferred for this position.